Contact fmi

Email: fmi@managementcando.com

Telephone: +612 9281 2635

Fax: +612 9281 2641

Head Office Address:

Frontline Management Institute

579 Harris Street

Ultimo NSW 2007

Australia

Larry Lucas

Director

Frontline Management Institute

Bill Groenen

General Manager
Training Services
Frontline Management Institute

Cheryl Riddington

Training Coordinator
Frontline Management Institute

Ruby Lucas

Marketing Executive
Frontline Management Institute

Nick Prendergast

Assessment Records Coordinator 
Creative Director
Frontline Management Institute

Mark Loje

Senior Training Consultant
Frontline Management Institute

Jeremy Aitken

Trainer
Frontline Management Institute

Val Markovski

Trainer
Frontline Management Institute

Suellen Taylor

Trainer
Frontline Management Institute

Mercia Adonis

Trainer
Frontline Management Institute

Katy Mercer

Trainer
Frontline Management Institute

Sucheta Velankar

Assessor
Frontline Management Institute

Tracy McIntyre

Assessor
Frontline Management Institute

Sue Nunn

Assessor
Frontline Management Institute

Version 5 April 2007

Management Development Courses	fmi Mentoring & Coaching Centre
Typical Management Development Programs include selections from the following modules which can also be delivered as short courses:	Creating a Mentoring Culture training course
Work Priorities training course	Mentoring at Work training course
Operational Plans training course	Coaching Services
Workplace Relationships training course	Mentoring Services
Team Effectiveness training course	Personal Performance Courses
Customer Service Management training course	Time Management training course
Information Systems training course	Conflict Management training course
Work Safety training course	Effective Negotiation training course
Continuous Improvement training course	Building Professional Confidence & Assertiveness training course
Manage Change & Innovation training course	Secrets for Successful Consulting training course
Manage Projects training course	Stress Management training course
Manage People training course	Meeting & Facilitation Skills training course
Workplace Learning training course	Emotional Intelligence training course
Manage Budgets training course	Sales, Customer Service and Communication Courses
Management Qualifications offered:	Effective Communication & Interpersonal Skills training course
Certificate IV in Business (Frontline Management)	Delivering Influential & Charismatic Presentations training course
Diploma of Business (Frontline Management)	Customer Service Skills training course
Managing and Leading Courses	Essential Sales Skills (Parts 1 & 2) training course
Management Skills for New Managers training course	Advanced Sales Skills training course
Mentoring at Work training course	Train the Trainer training course
Coaching Skills for Outstanding Performance training course	Effective Business Writing training course
Leadership for Results training course	fmi IT Skill Development Centre
Effective Delegation training course	MS Word, Excel & PowerPoint training course
Making the Transition to Supervision training course	Technology Based Time Management- Outlook training course
Women in Management training course	fmi Time Management Centre
Decision making for Managers training course	Time Management - 1 day Course training course
fmi Executive Development Centre	Technology Based Time Management- Outlook training course
Strategic Leadership for Results training course	Time MAP - 2 & 3 day Programs training course
Business Strategy training course	TimeSmart3 - ½ day Presentation training course
Business Planning & Implementation training course	Time COACH - individual and small group coaching
Innovation & Continuous Improvement training course
Executive Coaching training course

Associated websites of the Frontline Management Institute and Network One Communications Pty. Ltd.
www.frontlinemanagementinstitute.com.au www.frontlinemanagementinstitute.com	The main website for the Frontline Management Insititue (fmi) which provides a range of development and learning services, qualifications and products to organisations, managers, team members and individuals seeking to develop their skills and knowledge; particularly in areas of management
www.managementcando.com www.managementcando.com.au	The original website for the Frontline Management Insititue (fmi)
www.timemanagementtraining.com.au	The Frontline Management Institute's Time Management Centre offers a range of courses and services which combine established and proven principles together with innovative techniques
www.mentoringandcoachingtraining.com.au	The Frontline Management Institute's Mentoring and Coaching Centre offers a range of mentoring and coaching courses and services for organisations and individuals
www.businesstravellist.com.au	Businesstravellist is a one stop information resource for people who travel for business or on vacation associated with business travel
www.networkonecomm.com	Network One Communications Pty. Ltd. (NOC) specialises in designing training and communication programs to meet specific needs. NOC was selected to develop training programs and resources for thousands of people in the Sydney 2000 Olympics

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